When am I charged?

Authorizing a task places a US$25 hold on your card. That is not a charge — no money moves at this point.

We only capture the US$25 after our automation has made the change and independently verified it on your live site.

You are not charged if:

• The connection check does not pass.
• The change is not one we can automate.
• The requested change was already in place, so there was nothing to do.
• The automation cannot complete the change, or verification does not confirm it.
• You cancel before we start work.

In those cases the hold is released. Depending on your bank, a released hold can take a few business days to disappear from your statement.